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Commerce, cancellation, and refund terms

These disclosures explain the current account-based Commerce lifecycle. Checkout shows the exact offer, billing cadence, address collection, and applicable tax before confirmation; a browser return page never grants access by itself.

Subscriptions

Failed initial payment creates no paid access. A failed renewal begins a seven-calendar-day grace period, followed by suspension if unresolved. Nonrefunded cancellation preserves access through the paid-through date. An approved full refund ends the related paid entitlement immediately.

One-time and scoped work

One-time access follows the duration and limits on its offer page. Hourly services require a written scope, authorized quantity or spend cap, customer authorization, and internal engagement identifier. Payment cannot expand that scope. An approved full refund ends the related payment-based entitlement without deleting historical review, scope, consent, or work records.

Tax and fulfillment

Displayed paid prices exclude tax. Stripe Checkout calculates applicable tax from the current product classification and supplied address. Verified provider events—not a browser return page—drive auditable order and entitlement transitions.

Related policies

Review the Privacy Policy, disclosures, and the exact paid offer page before authorizing a purchase.