Privacy Policy

Overview

This Privacy Policy explains how Jeffrey Paul Chamberlain LLC collects, uses, discloses, retains, and protects personal information. Product-specific notices and consent screens may provide more detail. If they conflict, the more specific notice controls for that processing.

1. Information collected

• Account, identity, contact, authentication, transaction, subscription, support, device, log, security, and communication information.
• Academy learning information, including module and acknowledgment progress, quiz and activity outcomes, and how much of each lesson video you watch (the parts of the video you actually play).
• Life-Path Record content, evidence references, work history, outcomes, skills, preferences, work conditions, availability, blocks, corrections, and approved Renderings.
• Employer or staffing organization, authorized users, clients or worksites, positions, compensation, W-2 arrangement, licenses or registrations, verification, and payment information.
• Scoreless Enterprise Match pair, consent-cycle, authorization, Candidate Summary, Ready Pool, random-block, furnishing, reveal, correction or dispute, adverse-action, notice, and audit-event information.
• Candidate and customer survey observations such as contact, interview, offer, hire, decline, closure, accuracy, misuse, or fraud report.
• Optional fairness or demographic information only under a separate notice and lawful permission; this information is isolated from live matching.
• Website analytics. JPC uses Vercel Web Analytics on public pages to count page views and a few button clicks and form submissions. It is not run on sign-in, sign-up, password-reset, account, admin, cart, checkout, Academy, Record Builder, Record Guide, partner application and dashboard, or Enterprise Match commissioning and pricing pages. It uses the page, the referring site, your approximate location (such as your country), your device and browser type, and a temporary visitor identifier that Vercel discards after 24 hours. Vercel states that Web Analytics does not use third-party cookies. It does not collect names, email addresses, form entries, or Record content, and it is not used for advertising.
• Daily totals. JPC keeps daily totals of certain actions, such as accounts created or checkouts started. These totals are not linked to your name, email, account, or IP address.
• Campaign cookie. When you arrive on a JPC campaign landing page through a campaign link, a partner code, or one of JPC’s other web addresses, JPC sets a cookie named jpc_attribution_capture_v1. It holds the campaign or partner code, where the link came from, the landing page, and the time. Scripts on the page cannot read it. It has no expiry date, so your browser normally removes it when you close the browser. JPC uses it to pre-fill the optional partner code box when you create an account, where you can see and change it.

2. Uses

• Provide and secure services; build and manage records; verify accounts, staffing clients, positions, and permissions; and process payments or refunds.
• Apply scoreless Enterprise Match admission, position-specific consent, post-consent Candidate Summary generation, Ready Pool controls, closed-cycle random non-repeating blocks, identity or contact reveal, rights notices, adverse-action support, fraud prevention, audit, legal holds, and correction or dispute workflows.
• JPC records how much of each Academy video you watch. A human reviewer may consider this when reviewing a CLPRA application. It is not required to receive the Academy certificate of completion, and no automated process decides your certification.
• Evaluate quality, retrieval misses, exposure, outcomes, accessibility, discrimination risk, and potential improvements through service testing and review.
• Comply with law, available-jurisdiction requirements, regulator or court requests, and enforcement of agreements.

3. Automated processing

Enterprise Match uses a versioned scoreless process to create Candidate–Customer–position pairs under applicable administrative and legal requirements and to randomly furnish authorized, current, identity-protected Candidate Summaries within closed consent cycles. It does not score, rank, band, recommend, top-k, or use consent speed, Candidate identity, protected characteristics, Summary content, skill level, ingestion order, or Customer preference to allocate Candidates. Generative AI may assist with drafting or explanations but is not an allocation, furnishing, reveal, or employment-decision authority. JPC does not use face, voice, emotion, personality, handwriting, accent, social-media, or biometric inference for matching.

4. Disclosures

• Service providers and processors for hosting, security, communications, payment, support, analytics, AI assistance, audit, and professional services under contract.
• For an authorized position, a verified Customer may receive a validated identity-protected Candidate Summary if randomly selected for a non-repeating block. After a successful authorized reveal request and revalidation, the Customer may receive the candidate-approved identity and contact information. JPC does not recruit, interview, negotiate, recommend, or place Candidates and exits after successful reveal.
• Professional advisers, auditors, insurers, law enforcement, regulators, courts, and transaction counterparties when legally appropriate.
• JPC does not sell candidate identity or charge candidates for referral or placement. Applicable state-law definitions of sale or sharing and required opt-outs will be honored.

5. Identity protection and blocks

Before identity or contact reveal, JPC uses pseudonymous keys and suppresses direct contact information, names, photographs, precise location, unique narratives, and other high re-identification signals. Identity protection reduces risk but does not justify calling a Summary anonymous.

6. Outcomes and fairness research

Candidate and Customer responses are stored as separate observations. No response is unknown, not a negative result, and Customer or Candidate silence does not create an inferred rejection. A Customer outcome does not alter neutral allocation or lower a Candidate score because Enterprise Match uses no Candidate score. Optional fairness information is stored separately with restricted access and is not supplied to live matching, Customer results, or the random-block allocator.

7. Retention

JPC retains information only for service, consent, consumer-reporting, dispute, fraud or security, audit, legal, and validation purposes. Candidate current-status revalidation occurs at 14 days. A withdrawal stops future Enterprise Match participation immediately. Deletion requests are identity- and scope-verified and may preserve records required for consent, furnishing, disputes, security, legal holds, or recipient history; JPC does not infer or invent unsupported retention durations.

8. Rights and choices

• Access, correction, deletion, portability, consent withdrawal, processing restriction or objection, opt-out, appeal, human review, authorized-agent, consumer-report copy, file disclosure, recipient-history, dispute or reinvestigation, and adverse-action rights where applicable.
• Enterprise Match pause or withdrawal, 14-day availability, employer, staffing, client, affiliate, or industry blocks, communication preferences, and optional fairness-data withdrawal.
• Accommodation and alternative-process requests without penalty.

Submit privacy or rights requests through the authenticated website workflow, inquiries@jeffreypaulchamberlain.com, or support@jeffreypaulchamberlain.com. Paper or accessible-format requests may be sent to 131 N Judd Pkwy NE #574, Fuquay-Varina, NC 27526; telephone assistance is available at (910) 502-1005. JPC may verify identity and scope before acting.

9. Security and incidents

JPC uses role-based access, encryption where appropriate, separation of identity and matching data, audit logging, least privilege, backups, vulnerability management, incident response, and vendor controls. No system is perfectly secure. Report suspected incidents to support@jeffreypaulchamberlain.com. JPC will provide legally required incident notices.

10. Children, U.S. availability, and changes

Services are not directed to children under 18. Enterprise Match is not currently available in Massachusetts, New Jersey, New York, Hawaii, Louisiana, Nevada, South Carolina, Utah, West Virginia, Maine, Maryland, or the District of Columbia. North Carolina and Wisconsin require current objective pre-use evidence; JPC maintains that evidence at enrollment, purchase, position activation, matching, consent, furnishing, and reveal gates unless later evidence becomes absent or expired. These Enterprise Match-specific limits do not block other JPC products or services. Material policy changes will be dated and noticed as required.

11. Optional AI-assisted wording and your Record

Where your Record lives. The Life-Path Record Builder keeps your working Record in your own browser unless you choose to save or share it. The one exception is the “Show closest occupations” button in the Benchmark Readout. Only when you press it, the text of your episodes, your Evidence Bank, and the evidence you dismissed or clarified is sent to JPC’s server for that single comparison with O*NET occupations, and nothing else from your Record is sent. JPC uses it only to produce your list. JPC does not store it, does not save it to your account, does not use it to train anything, and does not send it on to any other service. No AI is used for this comparison.

It is optional and off by default. AI-assisted wording runs only if you turn it on. You turn it on in the Record Builder or on the AI wording page, and the choice is saved in your browser on that device, not in your account, so you set it separately on each device and browser. When it is on, JPC may use an AI model to improve the clarity and grammar of text generated from your Record, such as a short bio or a resume bullet.

What is sent. Before anything leaves your browser, JPC replaces names, employers, schools, places, and numbers with placeholders, and sends only the short statements needed for the rewrite. JPC does not send your contact details, identity-release information, accommodation or health information, or your full Record.

Who processes it. The request passes through JPC’s servers and the Vercel AI Gateway to our AI provider, OpenAI (GPT-5 mini). JPC does not store the text sent or the text returned. OpenAI and Vercel process the request under their own terms, which control how long they keep it and what they may use it for; the current terms are in the OpenAI privacy policy (https://openai.com/policies/privacy-policy) and the Vercel privacy policy (https://vercel.com/legal/privacy-policy), and the latest versions on each platform control their own processing.

Employer position wording. In Enterprise Match, an Employer can ask for clearer plain wording of its own position statements. Only the statement text the Employer wrote is sent, through the same path to the same provider; a statement that contains contact details is not sent. No Candidate information is included. JPC does not store the text sent or the text returned, and the Employer chooses whether to use a suggestion.

Checks. JPC compares the AI-written text with your own words and discards any result that adds a fact, number, or name you did not provide. If the check fails, or the setting is off, JPC uses its standard wording without AI.

Enterprise Match. AI-assisted wording is never used to score, rank, select, or decide any Candidate or position.

Limits. A career history can sometimes identify a person even without a name, so JPC does not call this processing anonymous, but pseudonymous. You can turn the setting off at any time.